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Small Business Marketing Solutions

Email Marketing…Increase Open Rate with Great Subject Lines

June 13, 2012 By admin Leave a Comment

Increase Response Rates of Email for More Income

Increase Response Rates of Email for More Income

Quite often business owners, entrepreneurs, and even your staff will spend countless hours worrying about the content of an email but take just minutes to consider the subject of a message.  The subject of an email is what dictates if your message even gets opened!  Imagine spending all of those hours on the content of your message only for someone to make just a single click on “delete”.

Crafting the right email subject line is akin to crafting a powerful headline that will be on a sales letter or landing page.  Taking time on a headline is always time well spent; spend that same amount of time on an email subject line and watch your open rates soar.

After sending over 1,000,000 million emails (yes small in the grand scheme of email marketing) we have uncovered patterns that result in getting people to eagerly open messages.  Some of the email subject lines we have written had our clients scratching their heads wondering “what are they thinking?” but they were happy when they noticed the response rate.

To give you the edge in crafting powerful subject lines for your emails consider two key elements.

1.  Pique Interest to Make People Want to Find Out More

To pique the interest of your prospects challenge yourself to think differently about what you are communicating.  Think of the subject line as a headline or even the beginning of a conversation; it better make you want to find out more.

Most people would write subject lines like the following:

“The End of Season Savings Event is Happening Now”

“Top 10 Reasons to Attend X Event”

These subject lines are boring and unless a prospect really trusts you won’t get opened.  Consider transforming your messages to be so different that people will have to click to find out more.  The above subject lines could certainly be the following:

“an end of season event that will make your friends jealous”

“avoid 12 months of regret, discover more about X event”

The more interest piquing your email messages the more your prospect can’t resist opening the message.  When the subject is too boring you never get a chance to share more information.  Be bold to pique interest and watch your open rates soar.

2. Be Different…in the Smallest of Details

There is no doubt that email is a great form of communication.  Just because email makes it easy to communicate though doesn’t mean it has to be boring!  As a quick test, open your email inbox right now and look at the email subject lines.

Which subject lines make you actually want to open the email?

Likely very few of the email subjects will grab your attention.   The overuse of exclamation points and capitalization makes most inboxes a maze where the machete is the delete key.  To grab the attention of your prospects be very different.

A small detail that has a big impact is the length of your email subject line.  While “standards” dictate a wide range of length, consider that a subject line that gets truncated isn’t likely to get opened.  A length of 50 characters or less is one that will give you a clear opportunity to communicate your message and get them to open your email.

Crafting the right subject line isn’t a task that is going to take three minutes.  Every time you write an email subject line you are doing far more than just spreading the word about your “brand”.  The right email subjects give you an opportunity to break through the haze of messages and reach your next customer.  Before you send that next message take a moment and see if it really does pique interest, if it would stand out in a crowd of 104 other messages and when you can answer “yes it does” then you are on the right path to success with email.

Filed Under: Featured, Online Marketing Tagged With: Email Marketing, Email Response Rate, Email Subjects, Online Marketing

Interest Piquing Updates for Facebook, Twitter, and LinkedIn

June 12, 2012 By admin Leave a Comment

Your Updates can Stand Out from the CrowdThe social networks are often notorious for “junk” when it comes to status updates.  People share their lunch, where they had coffee and even their savings at the grocery store!  Who really cares about any of these items?

Most status updates are sent from a phone or computer and go into the vortex that is social networking.  The lifespan of an update released on Twitter or Facebook can usually be measured in just a few seconds.  Of course, they are only measured in seconds when you don’t have the right approach.  When you want status updates that get attention and can be translated into sales, then you need to look a bit deeper into what you are sharing.

Popular people like Lady Gaga can share a status update like “lady gaga + steven klein= une Pièce de résistance. Alejandro” and receive almost 1,800 comments and over 13,000 people “liking” it.  If most businesses shared something as cryptic as that they would be lucky to get a single comment!  So what is the magic sauce to creating status updates that get attention?

There isn’t one formula to creating status updates that pique interest; get people to click and generate sales, however there are key elements to success.  I invite you to consider the following guidelines and you just might get a few thousand people taking note of what you share.

Interest Piquing Updates on Facebook allow you to dominate the News Feed and Generate Sales

  1. What is important to your customers? Artists like Lady Gaga understand that her fans love to stay in the loop on her music. Not just “buy my album” but where she is playing, what she is up to, and peaks back stage.  Understanding what your customers crave will put you in the direction of creating comments that people crave.
  2. What would shock your customers? Most people think that offering a staggering sale is the only item that will grab attention, but this is rarely the case.  Think of something that would challenge your industry and write comments around that.  For instance in the field of insurance, maybe you release an update that states there are times where you DON’T need insurance.  That would be crazy!  Simply consider what challenges the “norm” and then write updates along those lines.
  3. When in doubt, ask questions and share links – Questions are one of the most powerful ways to get attention with your status updates.  It’s natural for people to ask questions and people love giving their opinion!  By asking interest piquing questions you can get customers flocking from their news feeds to share their opinion.  To get even more impact from your questions consider sharing a link.  Maybe send them to your fan page or blog to have them weigh in with the rest of your raving friends.

With big networks like Twitter and Facebook your status updates may have a short life span, but it doesn’t mean they can’t bring you business.  When you reveal status updates that pique interest and give your customers more of what they crave you will be able to translate that attention into sales.

References:

  • Status Updates that Get Attention!
Filed Under: Featured, Online Marketing, Social Marketing Tagged With: Online Marketing, Social Marketing

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